It is our intention to provide our guests with a professional and therapeutic massage. The following policies and procedures serve as a guide for first-time and regular massage guests of Paper Lotus: Massage Studio.
At Paper Lotus, we understand that unanticipated events occur in everyone's life. Unforeseen events such as car problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider cancelling a massage appointment.
In our commitment to provide a unique and outstanding massage experience to all of our clients and out of consideration for our therapists' time, we have adopted the following policies:
ARRIVAL TO YOUR MASSAGE
New Clients: Please arrive for your appointment 15 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form , change and prepare for the service. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience.
If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule. The original treatment time will be charged.
CANCELLATION POLICY
Please provide at least 24 hours notice if you need to reschedule or cancel a treatment. This gives the studio enough time to fill the slot. If a client fails to cancel within 24 hours, a 50% fee of the original appointment's rate will be automatically added to your next appointment rate, or taken from any prepayment made (this fee is to account for the therapist's loss of time).
LATE ARRIVAL POLICY
We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
NO SHOW POLICY
Clients who fail to show for appointments will be charged fully for the appointment missed, and may be asked to pre-pay for future services. It is important that our massage therapists are compensated for reserved time slots.
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Other Massage Policies
INFORMED CONSENT
Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will be asked to fill out a form regarding medical history, massage preferences, and reason for massage. A signed consent must be obtained prior to the massage, stating the client is aware that massage is not a substitute for medical treatment, sexually illicit remarks and advances will result in termination of the session, and the client agrees to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.
SCOPE OF PRACTICE
At Paper Lotus, we understand that unanticipated events occur in everyone's life. Unforeseen events such as car problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider cancelling a massage appointment.
In our commitment to provide a unique and outstanding massage experience to all of our clients and out of consideration for our therapists' time, we have adopted the following policies:
ARRIVAL TO YOUR MASSAGE
New Clients: Please arrive for your appointment 15 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form , change and prepare for the service. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience.
If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule. The original treatment time will be charged.
CANCELLATION POLICY
Please provide at least 24 hours notice if you need to reschedule or cancel a treatment. This gives the studio enough time to fill the slot. If a client fails to cancel within 24 hours, a 50% fee of the original appointment's rate will be automatically added to your next appointment rate, or taken from any prepayment made (this fee is to account for the therapist's loss of time).
LATE ARRIVAL POLICY
We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
NO SHOW POLICY
Clients who fail to show for appointments will be charged fully for the appointment missed, and may be asked to pre-pay for future services. It is important that our massage therapists are compensated for reserved time slots.
~~~~~~~~~~~~~~~~~~~~~~
Other Massage Policies
INFORMED CONSENT
Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will be asked to fill out a form regarding medical history, massage preferences, and reason for massage. A signed consent must be obtained prior to the massage, stating the client is aware that massage is not a substitute for medical treatment, sexually illicit remarks and advances will result in termination of the session, and the client agrees to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.
SCOPE OF PRACTICE
- Therapists of Paper Lotus are licensed professionals and held to the highest standards of the Associated Bodywork & Massage Professionals.
- Massage Therapy is a profession in which the practitioner applies manual techniques with the intention of positively affecting the health and well-being of the client.
- Massage Therapists do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor's supervision. The massage therapist is required to refer you for diagnosis and to follow recommendations of your physician.
- Therapists of Paper Lotus are happy to adjust pressure, temperature, musical volume, work longer on an area or move on if you request it.
- The client may choose to: leave on as much clothing as needed for comfort, refuse any massage methods, stop massage at any time and is free to leave; the therapy door is never locked.
- The client will always be modestly draped with a sheet and blanket. Only the area being massaged will not be draped.
- Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs.
- It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.
- The client must also keep the massage therapist informed of any changes in health conditions.
